New capabilities, of course, will only deliver their intended benefits if they are introduced effectively. In the short term, most of the FCN’s business change capacity will continue to be funded by the Transforming Forensics Programme since it is an integral part of the project budgets creating each new capability.
Operations will, however, provide FCN members with a modest but ongoing level of business change and account management support. This will include support:
- as they onboard onto the FCN ICT platform, including communications material, readiness checklists and onsite assistance, as required;
- as they adopt new FCN capabilities, building upon the toolkits described in the earlier chapter on Science;
- as they adopt new process improvements or operating models introduced as part of the FCN;
- generally, as part of the FCN’s ongoing commitment to meeting members’ needs.